Guest examen écrit 2010-07-12 par: AE White
Comment est géré le processus de réservation: Excellent and very helpful.
Autres commentaires sur cet hôtel: I was treated truly as a guest, the accommodation was very good, good value for money and the staff were very helpful. I will certainly use this hotel again.
Guest examen écrit 2010-06-28 par: LOH WING YIP
Comment est géré le processus de réservation: Booking confirmation can be improved by immediate confirmation rather than to wait 48 hrs.
Autres commentaires sur cet hôtel: Hotel is average but location is good as it is in the town area and close to facilities. Bathrooms need upgrade.Breakfast spread is fairly good and the staff are friendly and good service.
Guest examen écrit 2010-04-28 par: GERRIT DE GRAAF
Comment est géré le processus de réservation: ThaïlandeHôtels-24.com as always provides an excellent service. I highly recommend them. Thank you for all your efficiency and great advice too.
Autres commentaires sur cet hôtel: We loved our stay in Kanchanaburi and the River Kwai Hotel was excellent. The staff were very friendly and the hotel had all the conveniences. They booked our trip to Hellfire Pass for the Anzac Day Service and everything was great.
Guest examen écrit 2010-04-25 par: Mr Parsons
Comment est géré le processus de réservation: Service VG apart from the cumpulsory meal for Sangcran which apparently only applied to ThaïlandeHôtels-24.com bookings and were the only couple that turned up for dinner in a 200 seater dining room.
Autres commentaires sur cet hôtel: VFM alround, facilities VG, staff friendly and helpful, room good apart from bathroom which needed updating, food good both Thai and European, location good for visitng the sites and shopping. Would experience again no problems.
Guest examen écrit 2010-04-19 par: Gregory Alan Elliott
Comment est géré le processus de réservation:
Autres commentaires sur cet hôtel: Hotel staff were very friendly and efficient. The breakfast buffet was very good and the even granted special requests for food orders. The pool facilities were very nice. Overall, a pleasant experience.
Guest examen écrit 2010-03-29 par: Monica
Comment est géré le processus de réservation: Very good!!
Autres commentaires sur cet hôtel: Dirty old hotel, rundown and smelly old carpets in the hallway. The bathroom was nasty,with water running from the toilet all over the floor.We werent the only one staying in the room, at night we could hear some kind of animal making noices. Maybe rats? we dont know. The breakfast had a lot to offer, if you re used to eating thaifood for breakfast that is. The staff looked friendly, however they couldn t speak so good english. When I asked for the internetcode I had to talk to 3 diffrent staffmembers until they understood what I wanted. Many things was below expectations, but the poolarea was very nice I must say.
Guest examen écrit 2010-03-02 par: Mr L A Murkitt
Comment est géré le processus de réservation: Very good but needs a better description on you website.
Autres commentaires sur cet hôtel: Very poor rooms badly in need of update. Certainly not worth the money.Very good breakfast. Dining staff un-cooperative
Guest examen écrit 2010-03-03 par: Terrence John Long
Comment est géré le processus de réservation: Very easy and professional.
Autres commentaires sur cet hôtel: Very pleasant hotel. Staff very friendly and helpful. Great breakfast was included. Close to most of the attractions.
Guest examen écrit 2010-02-03 par: Kwan Yung Sun Wong Foon Mai
Comment est géré le processus de réservation: Perfect. No doubt at all
Autres commentaires sur cet hôtel: There are not too many hotels in the city area. So, this hotel can be say the best hotel in the city. Hotel is clean, but old. Look like going back to years of James Bond s movie.Motor bike rental is easy, but car rental is disappointed in Kanachanburi. Perhaps poor business at there. There is only 1 agent, Good Time Travel to handle car rental.
Guest examen écrit 2010-01-06 par: VERDEZ Jean Michel
Comment est géré le processus de réservation: no problem
Autres commentaires sur cet hôtel: Hiall perfect, very good hotel, nothing badjm
Guest examen écrit 2009-12-28 par: Vermeulen Marc
Comment est géré le processus de réservation: Must pay totality before seeing the room,pictures on website does not matches .
Autres commentaires sur cet hôtel: Bathroom needs refreshment and renovations, not clean . Swimming pool closed for renovation on peak season ( 24 - 25 dec.).
Guest examen écrit 2010-01-11 par: Nathan
Comment est géré le processus de réservation: ThaïlandeHôtels-24.com.com is a pleasure to book through.
Autres commentaires sur cet hôtel: Ok for the price but would not recomend for any more than 1 night. Staff not friendly at all. We were booked for honeymoon in a non-smoking room and they gave us a room with 2 single beds. When we asked to change rooms to a double they put us in a smoking room that a heavy smoker had been in. Reasonably clean for 1 night (apart from the cigarette smell) but would not do a long stay.
Guest examen écrit 2009-12-04 par: Clare Elaine Spicer
Comment est géré le processus de réservation: Had no problems - very straight forward
Autres commentaires sur cet hôtel: For a 3 star the hotel was great. We really liked the location as we were able to walk to a lot of places during the day and then just got on the back of a bike to visit places farther away, which was great fun! If we were to go back we would stay there again. On the advice of some friends we did request a quiet room, although we could still hear the base of the music which wasn t too bad for us as we stayed out mostly, it did finish at a reasonable time. The service provided by guest relations and reception was very helpful and informative.
Guest examen écrit 2009-11-26 par: Dennis Mitchell
Comment est géré le processus de réservation: Never a problem, I ALWAYS use them!
Autres commentaires sur cet hôtel: This is about my fourth stay at the hotel in three years. I cannot fault the place. Perfect location, just 1Km from the bus terminal in one direction, and the railway station and War Cemetery in the other. Was rather disappointed with the Thai breakfast this time around, although there is still the best breakfast choice I have ever seen at any Thai hotel. Staff have limited English - the hotel seems to be mainly for wealthier Thai people to stay at. Your other options are resorts up along the Kwai river, which you will need to book through tour agents in order to get there unless you are driving yourself. But I love the place - I do not go to Thailand to mix with Westerners - I do that back here in Aussie all the time. If you want to tour the Tiger Temple and Hellfire Pass etc, hire a songtiew (two bench car) at the bus station. You should pay B700 for a half day, and twice this for a full day. You go where YOU want to go, not where the tour operator wants to take you! (I hired a half day to the Tiger Temple for the above price).I rate the hotel service as excellent, but then, I speak a few words of Thai, which helps.
Guest examen écrit 2009-10-24 par: Richard Thomson
Comment est géré le processus de réservation: Booking service was fine although would be easier if they accepted Thai bank debit cards on the internet booking service.
Autres commentaires sur cet hôtel: This is a three star hotel so one shouldn t expect more. On the plus side location is good especially if you don t have your own transport, the room was comfortable with lovely large feather pillows, swimming pool big with pleasant sun deck and there is a small fitness room. On the minus side, breakfast is adequate though not inspiring, although the coffee is surprisingly good but they insist on serving sweetened milk. If you have a room facing the front don t even think about trying to sleep until the disco finishes at 2:00am. When checking in ask for a quiet room at the back. Check in staff were helpful and spoke good English. Internet available at 80 baht per hour.
Guest examen écrit 2009-10-01 par: Cassey Wright
Comment est géré le processus de réservation:
Autres commentaires sur cet hôtel: The breakfast was amazing. I paid for a week of breakfast on my credit card so it felt like I was getting food for free. The rooms were nice equipped with TV, chairs, and beds. The beds were comfy. My boyfriend and I had two single beds but the bed had wheels on them so we could push them together. The front desk helped me find the bus number I needed. The hotel is not far from the bus station which was really helpful to me as we did not have too much money for taxis. We took the bus every time we went somewhere! The decor is beautiful in the breakfast/dinning room. I love how they include plant life on the outside windows where you eat. Their sweet and sour pork is amazing. The sauce tastes good on anything. The only thing that could be a problem for someone tall is that the bathroom ceiling isn t high but since I m average height it was fine. It was a magical adventure there. We went to Tiger Temple twice, Elephant park in Sio Yok, Erawan Waterfall, and Safari Park. We didn t need a tour guide to get around just used our wits and the bus. There was of course a language barrier but that is to be expected going into a different country.
Guest examen écrit 2009-08-30 par: Mark Stephen Remenyi
Comment est géré le processus de réservation: Booking service was perfect. The hotel sucked!
Autres commentaires sur cet hôtel: As far as anchanaburi is concerned, this is probably one of the better hotels in town, but that is not saying much!The staff on the front desk and bell-hops are VERY UNFRIENDLY and we seemed to be an annoyance more than a paying customer.The breakfast was horrid; a huge selection, but everything inedible. It is like the same food was recycled from the prior week. The restaurant staff were also rude and unhelpful.The lady at the pool was lovely.The security guards at the front car park were great.All other staff need a real wake-up call!!The room was in need of a fix. Light fittings broken and some lights not working. The bathroom had bad water pressure and was not entirely clean.I would not want to stay there again.
Guest examen écrit 2009-08-09 par: Ron De Vries
Comment est géré le processus de réservation: Fine.
Autres commentaires sur cet hôtel: We are a family of four (our children are two boys aged 6 and 4). We were pleasantly surprised by the quality of the hotel despite bad press in our travel guide. The room was decent (for the price paid), the pool was great and the location reasonably near tourist locations around Kanchanaburi (city). However, the food was poor - we would not eat there again.
Guest examen écrit 2009-07-27 par: Schittenhelm
Comment est géré le processus de réservation: perfect
Autres commentaires sur cet hôtel: We will stay here again when we come back to Kanchanaburi. Very good at a very reasonable price.
Guest examen écrit 2009-05-04 par: Carley Cummings
Comment est géré le processus de réservation: Easy booking service and kept up to date by email which was good.
Autres commentaires sur cet hôtel: Overall the hotel was good although it could do with an update. The pool was really nice, a good size and the breakfast more than suffient. The hotel is away from the main restaurants but they have reasonably priced food and entertainment. Bikes can also be hired to allow you to visit the sights and it is close to the bus station and tourist information. Would use again.
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