Guest examen écrit 2012-03-16 par: Martin Svoboda
Comment est géré le processus de réservation: very happy with everything
Autres commentaires sur cet hôtel: Reception - great, helpful.
Guest examen écrit 2012-03-14 par: LIM GHEE KWANG
Comment est géré le processus de réservation: Booking confirmation was received one day after the booking done. Email was answered promptly. Service is good. Will use ThaïlandeHôtels-24.com.com again for my next visit to Thailand.
Autres commentaires sur cet hôtel: This is first time staying in this hotel and also first time trying Novotel Group of Hotels. We booked the Premier Exec. Room and I must say that myself, my wife and 5 year old daughter really enjoyed our stay. Especially my daughter who really love the hotel. We were put on the highest floor. The room size is reasonable, special service and priviledges were granted for Premier Rooms which is good. Staff friendly and helpful. Request for additional Towel and toothbrush was attended to promptly. The BTS station is just outside the hotel. Overall experience is good and will recommend this hotel to my relatives and friends. [ThaïlandeHôtels-24.com integr.ERR:escaping]
Guest examen écrit 2012-03-12 par: Wong Loeseree
Comment est géré le processus de réservation:
Autres commentaires sur cet hôtel: The hotel being relatively new, the overall appearance of public areas was excellent and very clean. Breakfast was outstanding with a wide choice of dishes, and the service very friendly and efficient.The room (1206) was beautifully appointed. The airconditioning temperature though was difficult to adjust, and the floor in the shower got dangerously slippery when whet.Otherwise my stay was very satisfactory, and I would definitely stay there again.
Guest examen écrit 2012-03-04 par: Katrine Birk
Comment est géré le processus de réservation: No probs, very helpfull and serviceminded.
Autres commentaires sur cet hôtel: Very nice hotel, lovely rooms, great location, nice fitness, small but fine playroom for the kids, super breakfast anf lunch buffet.Only negative side is that there are only 8 sunbeds...!!
Guest examen écrit 2012-02-10 par: Virginie Claret
Comment est géré le processus de réservation: Excellent.
Autres commentaires sur cet hôtel: Very well situated by the skytrain with nice restaurants just one street away. Extremely pleasant stay, my best find on my fourth time in bangkok.
Guest examen écrit 2012-02-06 par: Song Wei
Comment est géré le processus de réservation: The best.
Autres commentaires sur cet hôtel: The hotel is newly and very nice .The breakfast is delicacy.The staff is friendly.
Guest examen écrit 2012-02-01 par: Sunisa Appelt
Comment est géré le processus de réservation: nothing to complain just had to wait for a room.
Autres commentaires sur cet hôtel: Perfect location!
Guest examen écrit 2012-01-29 par: Craig Winegarden
Comment est géré le processus de réservation: Great, I accidentally entered the wrong date. I called up the agent and she changed it to the correct date..no problems.
Autres commentaires sur cet hôtel: This hotel is expensive. Then they want to charge you for everything else. The biggest bummer is no free internet. You can get 1 hour wifi for $5 US or 24 hours for $15 US. My wife had breakfast of a plate of rice and some fruit for 500 baht.There are better hotels around for a lot less. [ThaïlandeHôtels-24.com integr.ERR:escaping]
Guest examen écrit 2012-01-23 par: Wasinee Champa
Comment est géré le processus de réservation: Fantastic!! Thanks
Autres commentaires sur cet hôtel: It s very good hotel
Guest examen écrit 2012-01-16 par: German L. Solis
Comment est géré le processus de réservation: Booking through ThaïlandeHôtels-24.com web site was difficult. It did nor recognized my e-mail server so I had to personally visit your office for booking and paying.
Autres commentaires sur cet hôtel: Very Good Hotel Service. Excellent hotel staff! Staff at Premier Lounge was very kind and helpful!! CONGRATULATIONS TO NOVOTEL BANGKOK FENIX PLOENCHIT STAFF!
Guest examen écrit 2012-01-13 par: BURMISTROV MAXIM
Comment est géré le processus de réservation: Always excellent work
Autres commentaires sur cet hôtel: The excellent new hotel and all services were pleasant. The Lobby - impudent employees.не clear communication with taxi drivers wasn t pleasant only.
Guest examen écrit 2012-01-08 par: Traveller
Comment est géré le processus de réservation: The booking service was great, easy and no hassle
Autres commentaires sur cet hôtel: The services of the hotel staffs were great from the front desk to security guards. The BTS station just right at front of the hotel. The room was great with climate control air con. There is always an unpleasant smell from the bathroom. [ThaïlandeHôtels-24.com integr.ERR:escaping]
Guest examen écrit 2012-01-26 par: WU CHIA HSING
Comment est géré le processus de réservation: agent should issue our requirment before rechecking with us
Autres commentaires sur cet hôtel: because we asked an extra bed, the suit room we booked became too small for us. next time we won t add extra bed. about the breakfast buffet, because our booking didn t inclouded it. the price for us is too high. if there is still another chance. I will be willing to visit again.
Guest examen écrit 2011-12-29 par: RDW
Comment est géré le processus de réservation: Excellent service. This is the second time I ve used ThaïlandeHôtels-24.com.com. Will use again.
Autres commentaires sur cet hôtel: Overall, our stay was very pleasant. We had two connecting rooms which were of good size. Rooms were clean and well-equipped. The only negative comment us that the breakfast dining room was not quite ready for guests 15 minutes after it should have been opened for guests. This was important since we needed to board an early morning flight out oh Bangkok. Will stay at this hotel again.
Guest examen écrit 2011-12-15 par: Johnson lee
Comment est géré le processus de réservation: Speedy and fast.
Autres commentaires sur cet hôtel: The hotel is located at a very convenient location where BTS is just outside the hotel. The service staff are very friendly and smiley . The breakfast area is nice and cosy at 8th floor. The only slight drawback is the breakfast varieties are not that much and changes very slightly day to day. Great for family with kids as well.
Guest examen écrit 2011-11-18 par: Anette Ask
Comment est géré le processus de réservation:
Autres commentaires sur cet hôtel: Very nice hotel.
Guest examen écrit 2011-11-28 par: Traveller
Comment est géré le processus de réservation:
Autres commentaires sur cet hôtel: We used 2 laptops connected to LAN connection in the room (for period within 24hrs) but the hotel charged us twice as the internet was charged per IP address. The internet system did not say anything about their charging system. Hotel front desk waived the charge for us but also mentioned that the hotel assumes that guests will own only 1 laptop/room!! So be careful when you use internet here.
Guest examen écrit 2011-11-04 par: Renu Lidman
Comment est géré le processus de réservation:
Autres commentaires sur cet hôtel: Nice hotel.
Guest examen écrit 2011-10-21 par: Jacqueline Aw Siew Lian
Comment est géré le processus de réservation: Excellent! Thank you Grace for updating me on theFlood situation around the hotel and the areas that I wanted To visit.
Autres commentaires sur cet hôtel: Excellent hotel, vv comfortable and super convenient. BTS is right at our door step.
Guest examen écrit 2011-10-12 par: Brian
Comment est géré le processus de réservation:
Autres commentaires sur cet hôtel: very central location and next to BTShas everything you would expect from a commercial/business type hotel.
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